Privacy policy
Last updated 12 November 2026
This page explains what happens to the information you send us. It is written to be read, not to hide things in clauses. If anything here is unclear, email accountmanager@cartonwright.com and we will answer plainly.
Who we are
Cartonwright Packaging Co., Ltd. is a folding carton and rigid box factory at No. 268 Jinshan Road, Yinzhou District, Ningbo, Zhejiang 315100, China. We are the data controller for the information described below.
What we collect
Only what you choose to send us:
- Quote requests. Your name, work email, company, box size, quantity and any notes or specifications you type into the form — including the configuration details the on-site configurator fills in for you.
- WhatsApp messages. Your phone number and whatever you send in the chat, which is handled by WhatsApp under its own terms.
- Email. Anything you attach or write to us, such as artwork files and dielines.
- Technical data. Our hosting provider records standard request logs (IP address, browser type, pages requested). We do not build profiles from these.
How the form is delivered
The quote form is a static form. When you submit it, your entries are sent to Formspree (formspree.io), a form-processing service, which forwards them to our inbox as an email. Formspree processes the submission on our behalf and does not use it for its own marketing. We do not store submissions in a database on this website — there is no database on this website.
Why we use it
- To answer your enquiry and prepare a quotation.
- To send samples, artwork proofs and order documentation if you go ahead.
- To keep a record of what was quoted and produced, for warranty and reorder purposes.
We do not sell your information, and we do not add you to a mailing list. You will not receive marketing email from us unless you ask for it.
Cookies and advertising
This website sets no cookies of its own and runs no analytics that identify you. Two third parties may set cookies when their features load:
- Google Ads. If we are running a campaign, a Google conversion tag records that a visit led to a form submission or a WhatsApp click. It does not tell us who you are. You can limit this at Google My Ad Center or by blocking third-party cookies in your browser.
- WhatsApp. Clicking a WhatsApp link opens WhatsApp or WhatsApp Web, which applies its own cookie and privacy terms.
Who else sees it
| Service | What it does |
|---|---|
| Formspree | Receives form submissions and emails them to us (United States) |
| Cloudflare Pages | Hosts this website and keeps request logs |
| Google Ads | Measures whether an ad click led to an enquiry |
| WhatsApp / Meta | Carries the chat if you message us there |
We do not share your information with anyone else, except where we are legally required to.
How long we keep it
Enquiries that do not become orders are deleted after 24 months. If you place an order, we keep the commercial documents — quotation, artwork approval, invoice — for as long as tax and warranty rules require, which is normally seven years.
Your choices
Write to accountmanager@cartonwright.com and we will, within 30 days:
- tell you what we hold about you;
- correct anything wrong;
- delete it, unless we are required to keep it for a completed order.
If you are in the EU or UK, you also have the right to object to processing and to complain to your local data protection authority.
Children
This is a business-to-business website. We do not knowingly collect information from anyone under 16.
Changes
If this policy changes, the date at the top changes with it. Material changes will be noted on this page rather than quietly edited.
Contact
Cartonwright Packaging Co., Ltd.
No. 268 Jinshan Road, Yinzhou District, Ningbo, Zhejiang 315100, China
accountmanager@cartonwright.com ·
+86 135 5138 2042